TaxMasters Services – What to Expect as a Client

From the moment you give our sales consultant the go-ahead on the phone, we begin preparing your file so we can complete your IRS consultation. Provided we have all necessary paperwork, TaxMasters will typically contact you within seven to ten business days with the results of your IRS consultation and let you know the basic milestones involved with resolving your tax problem. Tax resolution can take time, so be prepared to go through episodes of hurry up and wait while we work to beat deadlines, and then sit idle waiting for the IRS to complete their processes.

We strongly encourage you to communicate with us if you have a question, complaint, or if the IRS contacts you. Most misunderstandings can be resolved quickly and painlessly, but you have to call us if you have a question or an issue. Call us. We’re here for you.

TaxMasters – A Team of Tax Professionals Working for You

When you purchase services from TaxMasters, you purchase more than a tax CPA or a tax lawyer can offer. With our team of professionals, you get the combined experience of our entire team. When we interact with the IRS on your behalf, we use qualified tax experts such as CPAs, enrolled agents, lawyers, and former IRS agents, while allowing case managers, customer service representatives, and other office professionals to complete the majority of work on your case. Members of the TaxMasters team function in concert to help you and work to provide you with real tax help.

Continuity of Service – Guaranteed Performance

Unlike with other tax representation companies, TaxMasters prides itself on using a team approach. When you engage our services, you purchase more than just a single enrolled agent or tax lawyer. What you purchase is a team of tax professionals who have access at all times to all the details of your case. When you call our competitors and your enrolled agent is on vacation, you’re out of luck if you need critical information about your case. However, TaxMasters uses a team approach where multiple individuals are familiar with your case at any given time. This duplication of resources and effort is just one of the ways TaxMasters is able to ensure that you receive quality service every time you call, regardless of vacation schedules and sick days.

Service continuity is one of the things that sets us apart from our competitors, who tend to assign a principle representative to a case and forget about it.

Quality and Innovation – Part of the Package

Another advantage to having multiple professionals working on your case simultaneously is that they talk to one another and are able to create new and customized solutions to unusual or complex tax problems. Most of our competitors offer a surprisingly anorexic and narrow list of services. At TaxMasters, we have tax professionals who know all the old tricks and are intelligent and creative enough to come up with a few of their own when the old ones stop working.

Rumors of Scam, Fraud, and Cheat

From the early days of tax representation, many tax representatives have done some things that are not above board. Some of these companies and individuals have even been involved in class action lawsuits and criminal investigations.

An Honest Track Record

We’re proud at TaxMasters of our honest track record. But like many tax representation firms that are genuinely helping clients resolve their tax problems and obtain IRS tax relief, we have been included with less reputable firms in accusations of scam, fraud, and cheating.

TaxMasters has been in business for nearly a decade. We have saved people incredible amounts of money over the years and helped thousands of taxpayers regain compliance with the IRS and get back into the tax system. We are a diverse company that employs Americans and workers from all walks of life, even some who worked for the IRS in significant, prominent positions in the past.

TaxMasters – Dedicated to Quality Client Service

We want to be clear. TaxMasters is in business because of and for our clients. If you are a client, we will do everything in our power and within the limits of the law to help you achieve tax relief. We are in business to help you and we depend on you for our livelihood. We will not do anything to jeopardize that relationship.